Full Job Description

Company Description

Green Wave Ingredients operates as Ingredients Online, a B2B e-commerce marketplace that connects buyers and sellers of raw ingredients. The online platform serves the dietary supplements, food and beverage, animal nutrition, and personal care industries. We are leaders in online ingredient distribution and marketing, paving the way through innovation and offering a technology-driven platform to meet today’s digital demands.

Position: Sales Account Manager / Sales Representative

Green Wave Ingredients (Ingredients Online) is seeking a talented and experienced Sales Representative / Sales Account Manager to join our dynamic sales team.

The ideal candidate will have 2–5 years of experience in sales management, a proven track record of meeting sales targets, and the ability to lead and motivate a team. Knowledge of CRM tools such as HubSpot and NetSuite is highly advantageous.

This position offers a unique opportunity to play a key role in driving our sales growth and market leadership.

As a Sales Representative / Sales Account Manager, you will be responsible for building and maintaining client relationships, understanding customer needs, and providing tailored solutions. You will play a critical role in driving sales and contributing to our growth strategy. We are looking for a star performer who is comfortable speaking with potential customers over the phone and presenting our solutions. You must have the motivation and skills necessary to close sales.

Proper training will be provided to ensure you have the tools needed to succeed. Leads will also be provided, so you will not be required to source them yourself. If you have excellent English communication skills and experience in phone-based sales, we want you to join our team.

Responsibilities of the Sales Representative / Sales Account Manager

Daily Communication

• Contact potential customers by phone or email to introduce and promote our platform.
• Respond to customer inquiries in a professional and timely manner.
• Communicate with other departments to successfully fulfill customer requests.
• Develop communication patterns and relationships with new accounts.
• Conduct prospect research, initiate outreach through cold calling.
• Accountable for nurturing prospects, converting them, and managing and growing the pipeline.

Account Conversion

• Convert leads into prospects.
• Turn new accounts into purchasing customers.
• Develop relationships with these accounts.
• Research the company and its business integrity.
• Convert offline customers into online customers.
• Identify customer potential and needs.
• Maintain communication with customers regarding future opportunities.

Order Processing

• Process all new offline purchase orders.

Ingredient Quoting

• Assist customers by providing accurate pricing and availability of ingredients of interest.

Account Management

• Manage small accounts to develop, maintain, and generate new business.
• Contact customers to share weekly/monthly promotions.

Requirements

• At least 2 years of experience in phone sales or phone sales support.
• Preferably 2 years of experience as a call center representative.
• At least 2 years of experience in data entry/order processing.
• Proficiency in MS Office.
• Excellent English communication skills, both written and verbal, are required.
• A university degree or at least 2 years of college education is required.
• Having a valid passport is highly advantageous.
• Must have a reliable work-from-home setup, including a computer/laptop, stable internet connection, working camera, and headphones/headset.

Work Schedule

• Will follow Pacific Standard Time (PST).
• Monday to Friday.

Compensation

Pay: E£20,803.92 - E£23,404.41 per month

Application Questions

• Can you convert leads into prospects?
• Do you have experience conducting prospect research, initiate outreach through cold calling?
• Do you have experience in the raw ingredients, food, beverage, agriculture, nutraceutical, cosmetics, nutrition, or chemical industries?

Work Location

Remote