Job Description

Roles & Responsibilities

To run and manage Cyber Security systems and user access control facilities (logical & physical) to ensure that access is authorized according to Vodafone Egypt Security policy.

Desired Candidate Profile

Who you are

Key accountabilities and decision ownership

• Maintain Cyber Security systems availability & ensure resolving issues escalated from first line within the agreed SLA.
• Responsible for implementation of bulk user access profiles defined & approved by the production system and data owners.
• Responsible for implementing major approved and assigned security request for changes.
• Maintain knowledge transfer and documentation of systems on hand...
• Handles incidents communications within the team and with other teams when necessary.
• Escalate issues to vendors and ensure that issue resolve within contact SLA.

Key performance indicators:

• Tel & IT Sec. provided services stability (24/7).
• 100 % of assigned TT is resolved.
• Reported incidents are escalated & resolved based on agreed SLA.

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

What's in it for you

Core competencies, knowledge and experience

• Interpersonal & communication skills.
• Time management skills
• Innovative thinking.
• Team player & customer focused.
• Logic thinking & takes responsibility.

Must have technical/ professional qualifications :

• Bachelor’s Degree in engineering or Computer Science.
• Experience 4-5 Years in Technology, including 3 Year as Security Engineer.
• Experience in Security Systems / services KPIs maintenance
• Generic / vendor security certificate is preferred (CISSP / CIH / CCNP / F5)