Employer Overview A leading shareholding retail company in the technology sector, pioneering the Apple Authorised Reseller concept in Egypt. The company delivers a premium Apple product experience, offering hands-on demonstrations, expert advice, training, and pre- and after-sales support to both new and advanced users.
Job Summary We are looking for a Sales to engage with customers, provide expert guidance on Apple products, and ensure a seamless in-store buying experience. The role focuses on driving sales, enhancing customer satisfaction, and supporting store operations.
Key Responsibilities Engage with customers in-store to understand their needs and recommend suitable Apple products, solutions, and accessories Deliver hands-on product demonstrations, highlighting features and benefits Maintain up-to-date knowledge of Apple products, software, and promotions to provide accurate information Assist customers with product selection, financing options, and after-sales support Achieve individual and store sales targets through proactive engagement and upselling techniques Handle customer inquiries, resolve issues, and ensure high levels of satisfaction Participate in ongoing training sessions to stay current with Apple technologies and retail best practices Support store merchandising, inventory management, and visual displays Collaborate with team members to organize in-store events, product launches, and promotional activities Accurately process sales transactions and maintain records in accordance with company policies
Qualifications0–1 year in sales, retail, or customer service roles Excellent communication and interpersonal skills Customer-centric approach and strong relationship-building ability Goal-oriented mindset with a drive to achieve sales targets Team player, adaptable to fast-paced retail environments Strong interest in technology, particularly Apple products and solutions Ability to quickly learn and convey technical information Basic computer literacy Good in English Flexibility to work on-site and adapt to varying schedules, including weekends and holidays Ability to handle multiple tasks efficiently while maintaining attention to detail Experience with i OS systems is a plus