Full Time
Etisalat Egypt -
Egypt , Cairo
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Etisalat Egypt
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Job Details

Experience Experienced
Salary Confidential
Employment Full Time
Gender Female
Category Information Technology
Industry Telecommunications
  • Lead, supervise, and motivate the telesales team to achieve daily and monthly sales targets.
  • Monitor team performance and provide continuous coaching and feedback.
  • Conduct regular performance evaluations and one-on-one sessions.
  • Ensure adherence to company policies, quality standards, and operational procedures.
  • Handle escalated customer issues and support agents in closing sales effectively.
  • Prepare daily, weekly, and monthly sales reports.
  • Analyze sales data and identify opportunities for improvement.
  • Coordinate with training and quality teams to enhance team performance.
  • Maintain high levels of productivity, attendance, and engagement within the team.
  • Support recruitment, onboarding, and training of new telesales agents.
  • Ensure excellent customer experience and service quality during sales interactions.


 

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