Job Summary:

We are seeking an experienced Operations Specialist to handle (FCL) export shipments, ensuring smooth coordination, accurate documentation, and timely execution of all export operations.

Key Responsibilities:

• Handle end-to-end FCL export operations from booking to shipment execution
• Coordinate with shipping lines for space booking and schedule confirmations
• Follow up on cargo readiness and shipment deadlines with customers
• Prepare and verify export documents (BL, Shipping Instructions, VGM, etc.)
• Ensure containers are loaded and shipped according to schedule
• Track shipments and provide regular updates to customers
• Resolve operational issues and delays in a timely manner
• Liaise with internal departments and external service providers, including trucking and operations teams, to ensure smooth and timely shipment execution
• Manage complete operational documentation process, from file opening in the system through file closing, including accurate data entry, shipment updates, and issuance of invoice
• Negotiate with shipping lines regarding rates and maintain strong professional relationships

Relevant Experience Includes:

• Coordinating export operations
• Direct communication with shipping lines and freight forwarders
• Booking management, shipment follow-up,
• Customs clearance coordination and shipment documentation especially IS Filling (USA Shipments)
• Coordination with transport providers