About Superchat AI
Superchat AI is an AI personal assistant built for real life, designed to turn conversations into actions — from booking services and managing schedules to handling payments and everyday tasks. We are building a product that helps users save time, reduce friction, and offload daily decisions — all within a single AI-powered interface.
Role Overview
We are looking for a Growth Manager to own and scale growth across the full user lifecycle — from acquisition to activation, retention, and monetization. This is a product-led growth role, where success is defined by:How quickly users experience value How often they come back How deeply they integrate Superchat into daily life You will work at the intersection of:Product Data AI user behavior Marketing Your mission is to make Superchat AI a daily habit, not just an app.
Key Responsibilities
1. Growth Strategy & North Star Ownership Own core growth metrics:Activation (first successful task completed) Weekly active users (WAU) Retention (D7 / D30) Task completion frequency Define and execute a growth roadmap focused on usage, not just acquisition Identify the highest-leverage growth opportunities across the funnel2. Activation (Time-to-Value Optimization) Optimize the first user experience:Reduce friction from signup → first task Improve clarity of “what to do first”Ensure users reach “aha moment” quickly (e.g. first successful booking/payment/action) Design onboarding flows that guide users into meaningful usage???? Core focus:
How fast can we get users to their first successful AI-powered action?
3. Retention & Habit Formation Build systems that make Superchat a daily-use product Identify key retention drivers:Task utility Convenience Personalization Design and optimize:Push notifications Reminders Smart follow-ups (AI-triggered) Develop habit loops (e.g. daily planning, recurring tasks)4. AI Usage & Engagement Optimization Analyze how users interact with the AI:Inputs (prompts, requests) Outputs (actions completed) Improve:Task success rate Response quality perception User trust in automation Work with product & AI teams to:Improve intent recognition Reduce failure/friction in execution5. Monetization Strategy Define and optimize monetization models:Subscription Pay-per-task / credits Premium features Improve:Free → paid conversion ARPU and LTVIdentify high-value use cases users are willing to pay for6. Acquisition (Performance + Organic) Partner with performance marketing to:Drive efficient installs (CAC-focused) Develop organic growth loops:Referral programs Social/content virality Focus on quality of users, not just volume7. Experimentation & Growth Loops Build a structured experimentation system:Weekly testing cycles Hypothesis-driven execution Test across:Onboarding flows Messaging Product features Identify and scale growth loops:Task sharing Social proof AI-driven recommendations8. Data, Analytics & Insights Define and track key growth metrics:Activation rate Retention curves Task completion rate CAC vs LTVBuild dashboards and run deep funnel analysis Turn data into clear product and growth decisions9. Cross-Functional Leadership Work closely with:Product managers Engineers AI/ML team Marketing Influence product roadmap based on growth insights Act as the bridge between product experience and user growth
Requirements
Experience4–7+ years in growth, product, or product marketing roles Experience working on:Consumer apps (preferred) AI products, assistants, or marketplaces (strong plus) Proven track record of:Improving activation and retention Running and scaling experiments Core Skills Deep understanding of:Product-led growth (PLG) User behavior and habit formation AARRR funnel Strong analytical thinking and problem-solving Technical & Tools Experience with:Mixpanel / Amplitude / GA4Experimentation tools CRM/lifecycle tools (Braze, Iterable, etc.) Comfortable working with product and engineering teams AI Product Understanding (Important) Strong intuition for:How users interact with AI systems Prompt behavior and user expectations Trust and reliability in AI outputs Ability to translate AI capabilities into user value and growth Mindset Ownership-driven and highly accountable Experimental and fast-moving Product-first thinker (not just marketing-driven) Comfortable with ambiguity and rapid iteration
What Success Looks Like (First 6 Months) Significant improvement in activation rate (first task completed) Higher retention and repeat usage Clear onboarding flow with strong conversion At least 1–2 repeatable growth loops identified and scaled Improved monetization metrics (conversion + LTV)
Why Join Superchat AIBuild at the frontier of AI + consumer behavior Work on a product with real daily utility Direct impact on growth, engagement, and revenue High ownership in a fast-moving environment