• Administrative Support. Provide administrative assistance to team and manager, ensuring smooth day-to-day operations. 
• Scheduling and Coordination. Manage schedules, calendars, and appointments for teams or manager, relationships across all assigned channels. 
• Handle correspondence, emails, and phone calls, responding to queries and requests. 
• Maintain accurate and up-to-date records, files, and databases. 
• Perform data entry, document preparation, and other administrative tasks. 
• Respond to emails and phone calls, redirecting queries to relevant personnel. 
• Prepare documents, reports, and presentations using Microsoft Office ERP software.  

Systems and processes

• Gathers and verifies information, analyzes data, liaises with internal stakeholders, follows SOPs on workflow processes 

HSE and risk management

• Maintains standards of safety, and complies with related laws and regulations regarding health & safety measures. 
• Takes reasonable care of own health and safety and that of others in the workplace. 

Change management & continuous improvement

• Ensures affirmation and adapts to change initiatives implemented by Management embedded within the company's culture and practices 
• People management
• Ensures delegation of proper work assignments to concerned subordinates