German & French Call Center Agent with experience in GDS systems to join our team.
As a Call Center Agent, you will be responsible for handling customer inquiries, managing flight bookings, and providing high-quality support to clients in both German and French languages.
Responsibilities:
- Handle inbound and outbound customer calls professionally
- Assist customers with flight bookings, cancellations, and modifications
- Use GDS systems (e.g., Amadeus) for ticketing and reservations
- Provide accurate information about travel services and policies
- Resolve customer complaints efficiently and ensure customer satisfaction
- Maintain proper documentation of customer interactions