Jobs / Customer Service Jobs / Senior Customer Service Specialist

Senior Customer Service Specialist

On-site Full Time

Darna for Real Estate & Construction (????????????) -

Egypt , Cairo

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Job Details

Employment Full Time

Category Support Services & Home Services

Industry Real Estate

We are currently hiring a #Customer_Service_Specialist to join our growing team Darna for Real Estate & Construction (????????????)
Requirements:Minimum 3 years of experience in customer service within the real estate industry Strong communication and negotiation skills Ability to handle difficult situations and manage client objections professionally Excellent follow-up and organizational skills Good command of English (written & spoken) Presentable and detail-oriented
Job Responsibilities:Handle customer inquiries and provide accurate information about units, payments, and contracts Follow up with clients on due payments and collections Manage and track payment schedules and outstanding balances Coordinate with the sales and finance teams to ensure smooth operations Resolve client issues and complaints efficiently Maintain accurate records of all client interactions and transactions
What We Offer:Competitive salary Social & Medical Insurance Professional work environment Career growth opportunities
Location: El Shorouk City