Company Description MICO WORLD, founded in 2014, is a leading global open social platform dedicated to connecting people through diverse features such as chatting, live streaming, gaming, and voice chat. With over 100 million users across more than 150 countries, MICO WORLD has launched popular products including MICO, YoHo, Top Top, and Sugo. The platform has partnered with more than 150,000 contracted anchors globally. MICO WORLD is strongly committed to enhancing localization efforts while expanding its brand presence worldwide, with a focus on regions such as the Middle East, Southeast Asia, South Asia, Europe, and America.
Role Description This full-time, on-site role in Cairo, Egypt, is for an Account Manager in the live streaming industry. The Account Manager will oversee managing and maintaining relationships with partnered anchors and agencies, ensuring exceptional user experiences, and meeting business goals. Responsibilities include monitoring and optimizing performance, onboarding new partners, analyzing market trends, designing strategies to improve engagement, and ensuring adherence to platform guidelines. Collaboration with cross-functional teams to prioritize content quality and drive platform growth will also be a key aspect of the role.
Qualifications Strong relationship management and communication skills to effectively collaborate with anchors, agencies, and internal teams Experience with live streaming platforms, digital or social media management, and user engagement strategies Proficiency in analyzing market and user engagement data, making data-driven recommendations Strategic and creative thinking skills for developing and implementing actionable growth strategies Ability to work in a fast-paced, competitive environment, demonstrating adaptability and problem-solving abilities C1 in English and experience in Customer service is a must