Position summary :
We are seeking a highly skilled Microsoft 365 Specialist with proven expertise and certification in Microsoft products. This role is critical in ensuring our organization maximizes the value of Microsoft 365 tools to improve productivity and efficiency across all departments.

Key Responsibilities:
o Conduct comprehensive training sessions for newly onboarded staff on best practices for using Microsoft 365 applications (Teams, Outlook, Share Point, One Drive, etc.).o Evaluate how existing staff utilize Microsoft 365 tools and identify gaps, inefficiencies, and opportunities for improvement.o Develop and implement strategies to streamline workflows and enhance collaboration using Microsoft 365 features.o Serve as the go-to resource for Microsoft 365-related questions, troubleshooting, and advanced feature utilization.o Create user-friendly guides, tutorials, and resources to support ongoing learning and adoption.

Qualifications:
o Microsoft Certification (e.g., Microsoft 365 Certified: Fundamentals, Administrator, or equivalent).o In-depth knowledge of Microsoft 365 suite and its integration capabilities.o Experience in training and change management.o Strong communication and presentation skills.o Ability to analyze workflows and recommend technology-driven improvements.· Expert-level proficiency in Microsoft 365 applications.· Strong problem-solving and analytical skills.· Ability to work collaboratively across departments.· Excellent organizational and time management skills.