الوظائف / وظائف كول سنتر / Call Center Agent
في المكتب دوام كامل
EgyBell_Facility_Management_Solutions -
مصر , القاهرة
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EgyBell_Facility_Management_Solutions
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تفاصيل الوظيفة

توظيف دوام كامل
التصنيف تكنولوجيا المعلومات
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Egy Bell is hiring a Call Center Representative for a well-known multi-national company located in Fifth Settlement - Cairo.
Responsibilities:- Manage inbound and outbound calls in a timely manner- Register customer requests on system, record customers data and coordinate with other division on that regard- Escalates complaints to concerned parties in Contact Center or any other division and follows up on action taken- Follow up tickets until the closure of requests & complaints.- Conduct satisfaction surveys and outbound calls campaigns- Prepare report of call Center activities- Manage clients Emails
Requirements:- Language: Very good command of English (spoken and written)- Experience: 1 year of experience- Good user of CRM System, Excel, and MS Office

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حول EgyBell_Facility_Management_Solutions
مصر, القاهرة
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