Job Summary:
The Senior E-Commerce Developer role is to lead, evaluate, implement, and manage IT capabilities and systems that align with the organization e Commerce business objectives.
Job Responsibilities:
Oversee the implementation and maintenance of E-Commerce platforms and technologies. Collaborate with business leaders, IT teams and vendors to ensure platform stability, scalability, and security. Integrate E-Commerce digital systems and solutions with other business applications, such as CRM, inventory management, and ERP. Ensure quality implementation of APIs and data integrations to enable seamless data flow across systems. Collaborate with sales teams to ensure seamless integration of CRM with E-Commerce systems. Implement CRM tools to track customer interactions, preferences, and purchase history. Utilize CRM data to drive personalized marketing campaigns and customer engagement. Utilize data analytics and machine learning algorithms to generate personalized product recommendations. Collaborate with marketing and sales teams to utilize data-driven insights for decision-making, facilitate developing targeted marketing campaigns based on customer preferences and behaviors. Ensure the system allows collaborating with supply chain and fulfillment teams to ensure accurate and timely order fulfillment. Integrate inventory management systems with E-Commerce platforms for real-time updates. Ensure the availability of tracking and managing product inventory levels, availability, and stockouts. Oversee the development and maintenance of the organization's online store. Collaborate with designers and developers to create user-friendly and visually appealing e Commerce websites. Ensure seamless navigation, intuitive user interfaces, and optimized checkout processes. Implement responsive design techniques to ensure multi-device compatibility. Collaborate with finance and compliance teams to manage payment processing and fraud prevention. Evaluate and select payment gateway providers based on security, reliability, and cost-effectiveness. Ensure compliance with payment card industry data security standards. Implement and optimize E-Commerce order management capabilities and systems. Streamline order processing from placement, fulfillment, and delivery. Collaborate with customer service teams to ensure self-service options meet customer needs. Implement features such as order tracking, account management, and returns processing. Implement chatbots, knowledge bases, and self-help resources to enhance customer service capabilities. Monitor customer feedback and reviews to identify areas for improvement. Manage and optimize the E-Commerce product catalog. Collaborate with marketing and sales teams to ensure consistent messaging and branding across channels, enhance product descriptions, images, and categorization, Ensure accurate and up-to-date product information, pricing, and availability, develop SEO-friendly product descriptions and landing pages. Implement responsive design techniques to provide a consistent user experience across devices. Monitor and analyze website performance using SEO analytics tools. Analyze website traffic and user behavior to identify opportunities for optimization.
Job Specifications:
Bachelor’s degree in computer science, Information Systems, Digital Marketing or relevant field. At least 8 or more years of experience in IT & E-Commerce. Fluency in English is a must. Excellent communication and strong leadership and management skills. Organizational and time-management skills for meeting deadlines in a fast-paced environment. Practical knowledge of E-Commerce, enterprise platforms and tools (Shopify, Magento, Stripe, Salesforce, Odoo, others) Practical Knowledge of Magento is a Must Proficiency in programming languages like Java Script, CSS, and HTML. Practical knowledge of web design and development. Practical knowledge of SEO and website management. Ability to analyze data and metrics.
Job Information:
Job Type: Full time. Salary: Good Competitive Salary as per market industry range.