Jobs / Maintenance Manager Jobs / Assistant Store Manager.Sales retail
Full Time
Etisalat -
Egypt
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Etisalat
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Job Details

Employment Full Time
<p><b>Job Purpose</b></p><p>• Exceeding the sales and profitability of Etisalat-Misr retail outlet by accomplishing sales goals and targets.

• Manage the end to end branch activities of selling, collection and customer care.

• Manages the Sales Team to contribute the growth of the company market share.</P><p><b>Report To Position Name</b></p><p>§ Achieves & Exceeds Monthly Outlet quota

§ Responsible for operational & administrative management of the Outlet

§ Improve the Customer Experience in retail stores

§ Responsible for store Maintenance, Safety & Security

§ Leads, Manages & Motivates Staff members

§ Analyses and appraises the effectiveness of sales, methods, and results

§ Contributes in forecasting and planning with the Retail Area Manager

§ Recommends the store sales staff appraisals.

§ Monitors the Floor Management according to the Outlet Design Concept

§ Manages the Cash & the Inventory process

§ Ensures delivery of world class customer experience

§ Works on the team development & improvement plan.

§ Manages the Customer Care activities

§ Ensures that staff are following regulations & process

§ Solve Problems with Staff members

§ Interacts with employees, management and other departments in order to act as a source of information and direction

§ Ensures the Store compliance with the Marcom guidelines

§ Responsible for Staff Service & Product Knowledge

§ Supervises all the daily reports that are communicated to all the concerned departments.

§ Supervises business flow and the staff performance.

§ Handles customers’ complaints that need to be escalated or managed at a higher level (customers or otherwise)

§ Manages and handles any other operational matters</p>

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