Collaborate with the Discipline Supervisor in assessing and shortlisting potential tutors to take final selection decisions

Facilitate a seamless onboarding process for newly hired freelance tutors to familiarize them with Nagwa’s apps and the work process

Follow up on tutors’ and freelancers’ assignments, ensuring timely delivery and adherence to quality standards

Track and review tutors’ and freelancers’ progress using appropriate systems and tools, and report performance updates to the Discipline Supervisor

Serve as a point of contact for handling and escalating technical issues related to assignments, tools, or platforms, ensuring minimal disruption to workflow

Evaluate tutors' performance using appropriate systems, tools, and techniques to ensure compliance with the required standards

Collaborate with the Discipline Supervisor to review tutors' feedback on session materials and effectively communicate it to our Content Team, facilitating continuous improvement in the content delivered to students

Support the Discipline Supervisor in keeping all tutors informed of any changes in policies and procedures, ensuring alignment across the tutor teams

Bachelor’s degree in a relevant field (Sciences background is a must)

1+ years of experience in the education field (Sciences National Curriculum is a must)

Very good command of both written and spoken English

Excellent organizational and interpersonal skills

The ability to handle multiple tasks and priorities

A strong sense of responsibility

Proficiency in using office tools, especially Microsoft Excel and Google Sheets, is essential

Experience dealing with scripts and technical tools is a strong plus

Communication skills

Problem-solving skills

Time management skills

Analytical skills

Attention to detail