Account Manager

Company: BSD (UK) LIMITED
Location: London, United Kingdom
Work Model: Remote
Employment Type: Full-Time
Experience Required: 3–7 years
Career Level: Experienced (Non-Manager)
Education Level: Not Specified (Degree in Business, Marketing, or related field preferred)
Salary: £4,200 – £4,800 per month

Job Description

We are seeking a highly motivated and detail-oriented Account Manager to manage client accounts, build strong relationships, and act as the main point of contact for customers. The role focuses on ensuring client satisfaction, long-term retention, and identifying growth opportunities.

Key Responsibilities

• Manage client relationships and serve as the main point of contact for all client inquiries.
• Maintain detailed account records including client interactions, project progress, and updates.
• Identify opportunities for upselling or cross-selling services to existing clients.
• Collaborate with internal teams (sales, marketing, product) to ensure deliverables meet client expectations.
• Monitor account performance, report key outcomes, and suggest areas for improvement.
• Ensure client satisfaction and foster long-term loyalty.

Job Requirements

• Proven experience as an account manager or in a similar client-facing role.
• Strong understanding of client relationship management, sales, and business development.
• Excellent communication and organizational skills.
• Ability to manage multiple client accounts and prioritize tasks effectively.
• 3+ years of experience in account management, sales, or customer service.
• Proficiency in CRM software (e.g., Salesforce, HubSpot).
• Degree in Business Administration, Marketing, or related field preferred.

Preferred Skills

• Industry-specific experience relevant to the role (e.g., technology, healthcare, finance).
• Familiarity with project management tools and processes.
• Strong negotiation, problem-solving, and analytical abilities.