Company Description

ETISAL International is one of the leading Business Process Outsourcing (BPO) companies in the Middle and Far East. With a customer-centric approach, the company specializes in delivering customized and innovative BPO services to address the unique needs of its clients across various industries. ETISAL International combines global coverage, cultural understanding, and best practices to provide first-class quality solutions that exceed client expectations. They emphasize transparency, flexibility, integrity, and leveraging advanced technologies in their operations. ETISAL International takes pride in enhancing management standards to ensure client success and satisfaction.

Role Description

This is a full-time, on-site role located in Cairo for a Technical Support professional specializing in chat-based customer assistance with zero voice or phone support. Day-to-day tasks include resolving customer inquiries, providing effective troubleshooting, delivering technical support through chat communication, and ensuring high levels of customer satisfaction. The role also involves efficiently identifying and addressing technical issues while maintaining a customer-focused approach.

Qualifications

Non-voice Account Location Maadi Netsalary 11k - 14k based on english level Attendance allowance Transportation provided Technical Colleges only