At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

• Provide end-to-end technical support for transmission access and backbone networks across all operational levels, including on-call support for critical incidents.


• Investigate, troubleshoot, and resolve critical transmission network faults, ensuring timely handling of customer complaints and service-impacting issues.


• Initiate and support actions to improve network quality, availability, resilience, and performance measurement in line with agreed standards.


• Perform regular health checks on transmission nodes and support enhancement projects to maintain high network reliability and operational excellence.


• Follow transmission, change management, and service management processes, ensuring accurate reporting, timely escalation, and compliance with agreed SLAs

• Minimum 3 years of experience in transmission or transport network operations.


• Strong troubleshooting and analytical skills in high-pressure, service-impacting situations.


• Good understanding of mobile networks including GSM, 3G, and 4G technologies.


• Ability to work effectively with multiple stakeholders and internal teams.


• Excellent communication & presentation skills.

Must have technical / professional qualifications:

• Strong knowledge of microwave transmission systems and IP networking.


• Hands-on experience with microwave nodes including E-band technologies (e.g. Ericsson, Huawei, SAIE or equivalent).


• Experience with backbone transmission nodes (e.g. Huawei or equivalent).


• CCNA-level networking knowledge (mandatory).


• Basic knowledge of Python programming and automation or scripting tools is an advantage.

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.