Full Time
OYA -
Egypt , Giza
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OYA

Job Details

  • Monitor and respond to comments, messages, and reviews on all social platforms.
  • Escalate sensitive issues or complaints to the Customer Support Manager.
  • Coordinate with marketing to maintain a consistent tone and messaging style.
  • Track customer sentiment and prepare feedback reports.
  • Manage real-time interactions on WhatsApp, Messenger, and platform chat.

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About OYA
Egypt, Giza