Oracle is a technology leader that’s changing how the world does business – and our Customer Success Services (CSS) team supports over 6,000 companies around the world. We work with customers to understand their business goals and match their needs to Oracle solutions. We’re looking for a Oracle Cloud Project Manager to develop client relationships, drive customer success, and grow our support revenue. 
 

What we are looking for

• 5+ years IT project management experience, in B2B environments. 
• Experience in delivering large scale IT projects and, preferably, experience in delivering Cloud solutions. 
• Experience in delivering projects for external customers or third parties is desirable. 
• Demonstrates in-depth understanding of customers' industries and core business processes, and their technical business needs.
• Evidence of delivering projects via a proven Project Management Methodology. 
• Experience in escalation management, risk management, issue management and change control.
• Ability to build significant long-term relationships with key customer contacts and members of the project team.
• Extensive customer "face-to-face" experience at middle or executive levels. Solid industry experience/knowledge.
• Strong interpersonal skills, good communicator.

We also use

• PRINCE2 / PMP and standard ITIL Certification is desirable.
• PMP and ITIL
• AGILE

What we will offer you

• A competitive salary with exciting benefits
• Flexible and remote working 
• Learning and development opportunities to advance your career
• An Employee Assistance Program to support your mental health
• Employee resource groups that champion our diverse communities
• Core benefits such as medical, life insurance, and access to retirement planning
• An inclusive culture that celebrates what makes you unique

At Oracle, we don’t just respect differences — we celebrate them. We believe that innovation starts with inclusion, and that to create the future, we need people with a diverse set of backgrounds, perspectives, and abilities. That’s why we’re committed to creating a workplace where all kinds of people can do their best work. When everyone’s voice is heard and valued, we’re inspired to go beyond what’s been done before.
https://www.oracle.com/corporate/careers/diversity-inclusion/

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [Click to show email] or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

What you will do

Lead the delivery of Customer Success Services across Oracle products, both on premise and in the cloud. You’ll work closely with clients to understand their needs, develop an account strategy, and set out how ACS can help them meet their goals.

• Grow customer relationships and influence executives
• Develop a service delivery plan that maps customer needs to ACS results 
• This is a Project Manager role, working on various Managed Cloud Services projects, for Oracle customers.
• The primary role of the team is to manage complex IT infrastructure projects and programmes for our customers in EMEA, following standard methodology and best practices in project and programme management.
• This is an opportunity to be part of a complex project management team, delivering Managed Cloud Services projects and working alongside experienced technical and customer management teams.
• Set value proposals that support our customers’ return on investment 
• Lead project delivery, issue management, and change control
• Monitor and improve results, revenue, margin
• Be a customer advocate, communicating the client position while managing expectations 
• Recognize and develop business opportunities for the sales team to pursue
• Understand your customers’ industry, business, technical needs, and project objectives

Career Level - IC5