الوظائف / وظائف مديرين / Service Center Manager
دوام كامل
AL SHAL -
مصر , القاهرة
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AL SHAL
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تفاصيل الوظيفة

الخبرة ١٠ الى ١٥ سنوات
الراتب 30000 EGP - 40000
توظيف دوام كامل
التعليم Not Specified","translations":{"name":{"ar":"غير محدد","en":"Not Specified
التصنيف التصميم/الإبداع/الفنون
المجال السيارات
  • Oversee daily operations of the automotive service center to ensure efficiency and high-quality customer service.
  • Lead, mentor, and manage a team of service advisors, technicians, and support staff to achieve performance targets.
  • Monitor and optimize workflow, resource allocation, and service processes to maximize productivity and minimize downtime.
  • Ensure compliance with safety regulations, company policies, and manufacturer standards.
  • Handle customer inquiries, resolve complaints, and ensure customer satisfaction throughout the service process.
  • Coordinate with parts and inventory teams to ensure timely availability of required components.
  • Implement and track key performance indicators (KPIs) to drive continuous improvement in service delivery.
  • Develop and manage service center budgets, cost controls, and financial reporting.
  • Collaborate with sales and after-sales teams to support business growth and customer retention initiatives.
  • Maintain accurate records of service operations, repairs, and customer interactions.

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مصر, القاهرة
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