At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

• To lead & manage all the procurement & SCM activities for the commercial and service functions within the Supply Chain Management (SCM) team, ensuring seamless coordination between procurement, logistics, customer service, and commercial operations.


• The role is responsible for driving efficiency, optimizing service delivery, and ensuring customer and stakeholder satisfaction while achieving financial and operational targets & driving business case approvals

Leadership & Team Management

• Lead, coach, and develop the commercial and service team to ensure high performance, engagement, and continuous improvement.


• Act as the first point of escalation for service and commercial issues, providing clear direction and solutions.


• Foster a culture of collaboration, accountability, and customer-centricity.

Commercial Management/ Procurement and Demand Fulfilment

• Embrace the SCM VF Strategy which includes ( but not limited to) D2C , consolidation, Long tail & digitalization to achieve the ultimate savings to VF


• Negotiate prices and trade terms with vendors to bring the best offers and maximizing cost savings for VF EG.


• Introduce new vendors to ensure ultimate prices from different business partners


• Manage commercial agreements, pricing, and contracts with suppliers, vendors, and customers.


• Support the negotiation of supply contracts to achieve cost savings and value for the business.


• Monitor market trends, risks, and opportunities to inform commercial strategies.


• Ensure compliance with company policies, legal requirements, and ethical standards

Stakeholder & Cross-Functional Collaboration

• Partner with procurement, logistics, finance, and sales to align supply chain strategies with business objectives.


• Act as a key liaison between internal teams and external stakeholders to ensure smooth operations.


• Provide regular reports, insights, and recommendations to senior management.

• Strong leadership and people management skills.


• Excellent knowledge of supply chain processes (procurement, logistics, order fulfillment).


• Commercial acumen with experience in contracts, negotiations, and financial awareness.


• Customer-focused mindset with problem-solving and conflict-resolution skills.


• Strong analytical and reporting capabilities.


• Ability to work in a fast-paced, cross-functional environment.


• Proficiency in ERP systems and MS Office tools (Excel, PowerPoint).


• Addresses problems & drives speed to the market


• Works with pace & energy


• Challenges whatever is not simple & communicates in a clear way while ensuring clarity of direction.


• Delivers on the promise & empowers team to act and be bold


• Adopts open door policy

Must have technical / professional qualifications

• Bachelor’s degree in Supply Chain Management, Business Administration, Engineering or related field (Master’s preferred).


• 3–8 years of experience in supply chain, commercial, or service roles, with at least 2–3 years in a leadership capacity.


• Proven track record of delivering commercial results and service excellence.


• Experience managing supplier/customer relationships in complex supply chains.


• Project Management


• Respects business confidentiality,


• Ownership and customer delight.

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.