Connectalents, the leading Recruitment & HRO company in MENA, is currently hiring “IT Trainer” Between Maadi & Ain Sokhna, for a global leader in supply chain services, infrastructure, and innovation, with over 45,000 employees. Job Scope :The IT Trainer (IT Business Solutions) designs and delivers training programs for custom-built and enterprise applications to ensure effective user adoption. The role involves conducting in-person and virtual training, developing clear and user-friendly training materials, collaborating with development and business teams on system updates, supporting software roll outs and change management initiatives, tracking training effectiveness, and mentoring junior trainers to maintain quality and consistency. Requirements :Bachelor’s degree in computer science, Information Systems, Education, or a related field.5+ years of experience in software training, with at least 2 years focused on custom enterpriseapplications. Excellent communication and presentation skills with the ability to simplify technical information. Proficiency in Microsoft Office Suite, e-learning authoring tools, and collaboration platforms (e.g.,MS Teams, Zoom). Ability to manage multiple training projects simultaneously and meet deadlines. Familiarity with change-management methodologies (e.g., ADKAR, Prosci) or Agile environments.