Who we are
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture


About this Role
We are seeking an experienced professional to lead integration and consolidation activities within Office IT Infrastructure. This role focuses on optimising services, reducing legacy systems, and ensuring efficient delivery of infrastructure projects. The individual will act as the single point of contact for service integration, represent Office IT topics in project review meetings, and manage end-to-end integration objectives within time and budget.


What you’ll do

What you will do

• Support DCRB/IRB submissions and provide technical advice on raised demands.


• Deliver cost estimates, track budgets, and drive continual service improvement.


• Review and assess new Office IT Infrastructure demands and define action plans for projects.


• Ensure successful execution of project activities, timely reporting, and escalation of issues.


• Build strong relationships with customers, ensuring productivity and positive feedback.


• Represent Office IT Infrastructure topics in project review meetings and manage integration and legacy reduction activities.

Who you are

• Holder of a BSc in Engineering or Computer Science.


• Minimum 8 years of IT support experience, including 5 years in IT team leadership.


• Strong technical knowledge in MS systems, cloud services, and infrastructure components (Active Directory, DHCP, DNS, Windows Servers, etc.).


• Skilled in IT security requirements, project management, service delivery, and demand management.


• Excellent interpersonal, leadership, and strategic thinking skills with the ability to work across diverse cultures.

Not a perfect fit?
Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.


What's in it for you

• Opportunity to lead strategic integration projects impacting global operations.


• Exposure to cutting-edge technologies and collaboration with international teams.


• A dynamic environment that encourages innovation and continuous improvement.

What skills you will learn

• Advanced project management and agile methodologies.


• Service strategy and design thinking for IT infrastructure.


• Leadership and stakeholder engagement in a global context.

VOIS Equal Opportunity Employer Commitment
Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.


Join Us
At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.


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