Jobs / Flutter Jobs / IT Help Desk
Full Time
Max Muscle -
Egypt , Cairo
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Max Muscle
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Job Details

Experience 1 to 2 years
Salary 7500 EGP - 8500
Employment Full Time
Gender Male
Education Not Specified","translations":{"name":{"ar":"غير محدد","en":"Not Specified
Category Research
Industry Higher Education
  • Serve as the first point of contact for end-users seeking technical assistance via phone, email, or in-person.
  • Diagnose and resolve hardware, software, and network issues for employees across multiple branches.
  • Install, configure, and maintain desktop and laptop computers, printers, and other IT equipment.
  • Make a Periodic visit to all Branches and Wearhouse.
  • Set up new surveillance ( CCTV Cameras and DVR ).
  • Escalate complex technical problems to higher-level IT staff or specialized teams as needed.
  • Document and track all support requests, solutions, and follow-ups using the company’s ticketing system.
  • Provide support for company applications, email systems, and remote access tools.
  • Maintain inventory of IT assets and ensure timely updates and replacements.
  • Educate users on best practices for IT security, data protection, and software usage.
  • Collaborate with IT team members to implement system upgrades and support special projects.

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About Max Muscle
Egypt, Cairo
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