Introduction
At IBM Infrastructure & Technology, we design and operate the systems that keep the world running. From high-resiliency mainframes and hybrid cloud platforms to networking, automation, and site reliability. Our teams ensure the performance, security, and scalability that clients and industries depend on every day. Working in Infrastructure & Technology means tackling complex challenges with curiosity and collaboration. You'll work with diverse technologies and colleagues worldwide to deliver resilient, future-ready solutions that power innovation. With continuous learning, career growth, and a supportive culture, IBM provides the opportunities to build expertise and shape the infrastructure that drives progress.
Your role and responsibilities
We're seeking a motivated, analytical, and organized individual to join our Technology Lifecycle Services (TLS) team as an Entry-Level Product or Entry level Project Manager. These roles combine product development and project execution responsibilities, offering a unique opportunity to shape next-generation service offerings while ensuring successful delivery for our clients.
You'll work cross-functionally with product management, engineering, solution design, sales, marketing, and service delivery teams to define offerings, analyze market opportunities, and manage projects that meet contractual, financial, and quality standards. This position is ideal for individuals passionate about both the lifecycle of technology services-from concept to launch to client success-and the operational excellence required to deliver them.
Key Responsibilities
- Support the development, management, and evolution of lifecycle service offerings across hardware, software, and hybrid environments.
- Conduct market and competitive analyses to identify client needs and growth opportunities.
- Collaborate with engineering, solutioning, and delivery teams to define service scope, pricing models, and value propositions.
- Develop offering documentation, value narratives, and internal enablement materials.
- Track key performance metrics to assess adoption, profitability, and client satisfaction.
- Oversee the successful execution of contractual deliverables for assigned clients. And ensure all services and solutions meet agreed quality standards and financial objectives.
- Contribute to continuous improvement initiatives in delivery models, automation, and client experience.
Required education
High School Diploma/GED
Preferred education
Bachelor's Degree
Required technical and professional expertise
- Pursuing or recently completed a degree in Business, Computer Science, Engineering, Information Systems, or a related field
- Strong analytical and problem-solving skills with attention to detail
- Interest in product or offering management, digital transformation, or enterprise IT services
- Excellent written and verbal communication skills
- Ability to work collaboratively in cross-functional, global teams
- Familiarity with cloud, AI, or infrastructure technologies is a plus
- Ability to drive relentless towards a business target
- Must be a self-starter with excellent ability to work independently
Preferred technical and professional experience
- Experience with product lifecycle management, project management discipline, agile development, or service design
- Knowledge of financial modeling, business case development, or pricing strategy
- Exposure to enterprise clients or managed services environments
- Demonstrated curiosity and adaptability in learning new technologies