- Manage and maintain the organization’s IT infrastructure, including servers, networks, and workstations.
- Monitor system performance and troubleshoot issues to ensure optimal uptime and reliability.
- Implement and enforce IT security protocols to protect company data and systems from unauthorized access and cyber threats.
- Oversee software and hardware installations, upgrades, and configurations across the organization.
- Provide technical support and training to staff, resolving IT-related queries in a timely manner.
- Maintain accurate documentation of IT assets, configurations, and procedures.
- Coordinate with vendors and service providers for procurement and maintenance of IT equipment.
- Perform regular system backups and disaster recovery operations to safeguard critical data.
- Ensure compliance with industry standards and company policies regarding IT operations.
- Collaborate with other departments to assess technology needs and recommend effective solutions.
Bachelor’s degree in Information Technology, Computer Science, or a related field.4 to 6 years of proven experience as an IT Administrator or in a similar IT support role.Strong knowledge of network and server administration, including Windows and Linux environments.Experience with IT security practices, firewalls, and antivirus solutions.Proficiency in troubleshooting hardware, software, and network issues.Familiarity with cloud computing platforms and virtualization technologies.Excellent organizational and documentation skills.Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.Strong interpersonal and communication skills for user support and training.Willingness to work onsite and provide hands-on technical assistance as needed.