تفاصيل الوظيفة

  • Handle inbound calls from clients and respond to all inquiries regarding beauty services and offers.
  • Make outbound calls to confirm appointments or follow up with clients after services.
  • Professionally respond to comments and private messages (inbox) on the company’s social media pages.
  • Provide clear and accurate information about offers, prices, and services across SG Group branches.
  • Accurately record client data on the company’s System.
  • Manage client inquiries or complaints efficiently and professionally.
  • Coordinate continuously with the Marketing team and branch teams to confirm bookings and appointments.
  • Prepare daily reports on calls, messages, and client follow-ups for management.

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