ABOUT YOUR NEW JOB
We are looking for a professional to manage customer collection and dispute resolution activities, including sending monthly claims, following up on outstanding balances through daily customer communication using SAP ERP, and proactively identifying potential payment risks.
ABOUT YOUR NEW JOB RESPONSIBILITIES

• Sending Monthly Claims Via emails to CCH EGP customers after being received from CCH AR team max by 7 th of each month.
• Daily Communicating with CCH EGP Customers to collect outstanding balances promptly & as per CCH wow using Collection Worklist tool in (ERP SAP) via Electronic & Call
• Maintain Weekly meetings with Commercial & AR team to solve and follow up on any problematic customer .
• Responsible for preparing & clarifying Payment remittance (Breakdown) & send it on daily basis to AR team for clearing
• Proactive collection -Send to Customers ahead dues to notify Commercial & AR team of any potential payment issues or disputes
• Support AR team by Circulating the Bi annual Balance confirmations & Or Monthly dunning letters to related customers .
• Maintain effective communication with Customers, Commercial, AR team ,other Business partners & stakeholders & providing support to maximize prompt payments.
• Daily Dispute Management & processing "receiving disputes , reviewing them, send to dispute processors , obtain approvals as per local COA & resolve Dispute
• Daily update & send Dispute tracking sheet to AR & Credit Management teams .
• Ensuring open disputes are closed within Local SLA to achieve targeted KBI .
• Providing daily support to relative Business partners & stakeholders to drive faster dispute resolution .
• Prepare & maintain Monthly Internal control requirements for audit purposes .
• Attend & initiate weekly meetings with AR team & Commercial sales team to follow up on open disputes , over dues.
• Daily meeting with Collection team to capture & register new disputes from customers as a proactive dispute procedures to solve before becoming overdue.

ARE THSES YOUR SECERET INGRIDENTS

• 0 to 2 Years of experience
• Bachelor's degree in accounting or finance
• SAP experience is a must
• FMCG experience is a +
• Dedicated & result orientated

HOW WE WILL SUPPORT YOU
You'll have a buddy who will introduce you to the business, your daily routines during your onboarding period.
International career opportunities: As a large and expanding company, we offer unique opportunities for role changes and enriching experiences and capabilities, including cross-functional transitions and international assignments.
4 unique core values: Customer first, We over I, Make it simple and Deliver sustainably form the foundation of a robust culture that enables continuous and sustainable growth.
Competitive remuneration and social package
ABOUT YOUR NEW TEAM
We are Coca-Cola Hellenic, a growth-focused consumer goods business and strategic bottling partner of the Coca-Cola Company. We bottle, distribute and sell an unrivalled range of products in 29 markets in Europe, Africa and Eurasia. As we do, we create value for all stakeholders, support socio-economic growth and build a more positive environmental impact.
We bring together more than 30,000 people from over 70 nationalities, coming from five continents. The diversity of our markets, from mature to emerging economies, provides a wide range of attractive opportunities for growth.
We nurture our talents. We give opportunities to people across all functions and levels, as well as different geographies, backgrounds and education. We are willing to take a risk on the people we believe in, even if they don't have the perfect experience. We have faith in what every person can be.
And although we have so much to be proud of, we always stay humble. We believe the real magic happens - for us and for you - when we OPEN UP."
At Coca-Cola HBC, we are an inclusive employer that thrives on diversity. This means our environment provides equal opportunities for all , regardless of race, color, religion, age, disability, sexual orientation, or gender identity. Join us in nurturing a culture where everyone belongs and contributes to our collective success.
Benefits
Bonus incentives
Coaching and mentoring programs
Development opportunities
Flexible Time
IT Equipment
Learning programs
Medical Insurance
Free product quota