VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

We are seeking a highly skilled Customer Delivery Project Manager to lead large-scale, customer-facing projects for Vodafone’s Enterprise clients. This role involves managing complex, multi-party teams and delivering bespoke ICT solutions across multiple countries. You will ensure projects meet time, cost, and quality standards while aligning with Vodafone’s governance and best practice methodologies.

• Lead end-to-end delivery of enterprise customer projects with contract values up to €10 million annually.


• Translate customer requirements into actionable plans and secure stakeholder buy-in.


• Establish governance controls, budgets, resource plans, and risk strategies.


• Manage project dependencies, risks, and issues throughout the lifecycle.


• Ensure adherence to Vodafone’s best practice methodologies and processes.


• Support transition into live service and mitigate operational risks.


• Align project outputs with programme objectives and manage scope changes.


• Occasionally manage pre-sales activities, including RFP responses and opportunity pricing.


• Produce stakeholder maps, communication plans, and quality assurance reports.


• Maintain accurate financial reporting and lessons learned documentation.

• Minimum 4 years’ experience managing complex ICT projects end-to-end.


• Strong leadership and stakeholder engagement skills with ability to influence at senior levels.


• Proven ability to manage multiple projects concurrently.


• Excellent interpersonal and communication skills, including confident presentations.


• Must have C1-Level German proficiency.


• Professional certifications: Prince2 Practitioner, PMP or PMI-ACP, SAFe Agilist.


• Hands-on experience with delivery tools (Jira, Confluence, MS Project, Power BI).


• Solid understanding of financial management and accounting principles.


• Ability to work cross-functionally and build high-performing teams

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

• Opportunity to lead high-impact projects for global enterprise customers.


• Exposure to cutting-edge ICT solutions and transformation initiatives.


• Collaborative work environment with cross-functional teams.


• Professional development through certifications and leadership programmes.


• Be part of a global organisation driving innovation and connectivity.

• Advanced project governance and risk management strategies.


• Agile delivery frameworks and scaled agile practices.


• Financial planning and benefits realisation for large-scale projects.


• Stakeholder engagement and influencing at senior levels.


• Use of industry-leading delivery tools and methodologies.

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.
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