Strategic Management:

•                     Align with Business Goals

•                     Familiarize with the company's mission, vision, and strategic objectives.

•                     Work closely with other departments.

•                     Clearly articulate technical concepts to non-technical stakeholders.

•                     Forecast future network needs and plan for capacity expansion

Operations Management:

•                     Monitor network performance and identify potential issues.

•                     Analyze network logs and alerts to troubleshoot problems.

•                     Maintain network documentation, including network diagrams and configuration files.

•                     Diagnose and resolve network connectivity and performance issues.

•                     Troubleshoot network hardware and software problems.

•                     Provide technical support to end-users.

•                     Configuring Routing Protocols (BGP, OSPF, EIGRP, RIP, and Static) on Cisco Routers.

•                     Configuring Switching Feature's (STP, VLANs, HSRP, PORT SECURITY, EtherChannel).

•                     configuring L3 Switches

•                     Configuring and Troubleshooting Network on Customer Sites

•                     Initial Configuration of Firewall and policies.

•                     Create and Manage Site-to-Site VPN connection.

•                     Understanding Level Designs

•                     Network support often requires 24/7 coverage, so shift work may be necessary.

•                     On-Call Responsibilities Being on call to respond to urgent network issues outside of regular working hours may be required.

People Management:

•                     Build Relationships

•                     Strong communication and interpersonal skills

Process Improvement & Knowledge Management:

•                     Anticipate future needs and develop a roadmap for modernization.

•                     Prioritize activities

•                     Monitor and respond promptly to incidents.

•                     Optimize Performance

•                     Track metrics.

•                     Fine-tuning

•                     Keep abreast of the latest technologies

•                     Understanding Level Designs

•                     Maintain clear, up-to-date documentation on solution configurations and operational procedures.

•                     Prepare reports on incidents, system performance, and solution effectiveness with a Root cause analysis.

•                     Staying up to date with the latest technologies

Skills

•                     Strong Team Management Skills.

•                     Excellent communication, interpersonal and negotiation skills

•                     Excellent problem-solving skills

•                     Excellent presentation skills