Quality Planning & Documentation

• Develop and maintain detailed Quality Assurance/Quality Control procedures and Inspection and Test Plans (ITP) for LV panel systems based on approved specifications and international standards
• Create comprehensive test protocols and checklists for incoming materials, in-process assembly, and final acceptance testing
• Prepare daily, weekly, and monthly QA/QC reports documenting inspection results, material compliance, and non-conformance issues
• Establish and update quality metrics dashboards tracking key performance indicators (KPIs) such as defect rates, first-pass yield, and customer returns
• Maintain full QA/QC documentation including certificates of compliance, calibration records, test reports, inspection forms, and non-conformance reports

Factory & Site Acceptance Testing (FAT/SAT)

• Execute comprehensive Factory Acceptance Testing (FAT) on all completed LV panel assemblies before shipment to clients
• Conduct or supervise Site Acceptance Testing (SAT) and commissioning activities at customer locations for complex installations
• Perform functional testing of electrical circuits, control systems, safety interlocks, and mechanical operations
• Document all testing procedures, results, and compliance verifications with contractual specifications
• Identify deficiencies and coordinate with production teams to implement corrective actions before product release

Material & Supplier Quality Control

• Conduct incoming material inspections for electrical components (circuit breakers, contactors, busbars, insulation materials, etc.)
• Verify compliance with approved Bills of Materials (BOM), engineering drawings, and purchase specifications
• Manage supplier quality performance including approval audits, non-conformance tracking, and corrective action follow-up
• Maintain updated calibration schedules and certificates for all test equipment and measurement tools used in QC operations
• Coordinate with procurement on supplier defect trends and required improvements

Testing & Verification

• Perform high-voltage testing, short-circuit strength verification, and insulation resistance testing according to IEC standards (IEC 61439-1, IEC 62208, and other applicable standards)
• Conduct control circuit voltage testing (250V, 500V) as per design specifications
• Execute mechanical stress testing and validation of panel enclosures and structural integrity
• Verify proper grounding, earthing continuity, and lightning protection compliance
• Perform thermal stability and operational safety tests on assembled panels
• Document all test methodologies and maintain detailed test result databases for traceability

Non-Conformance & Root Cause Analysis

• Identify, document, and report all quality deviations and non-conformances using structured logging systems
• Conduct root cause analysis using appropriate methodologies (5-Why analysis, 8D Problem Solving) for critical defects
• Develop and implement corrective and preventive actions (CAPA) with realistic timelines and measurable outcomes
• Track closure and effectiveness of corrective actions to prevent recurrence
• Assist in processing warranty claims and investigating customer field failures
• Communicate findings to management and relevant departments with recommendations for process improvements

Standards & Compliance

• Ensure all manufacturing and testing activities comply with applicable international standards:
  • IEC 61439-1 (Low-voltage switchgear and controlgear assemblies)
  • IEC 62208 (Low-voltage equipment specifications)
  • ISO 9001 (Quality Management System)
  • National and regional electrical safety codes (ADDC, DEWA standards where applicable for Gulf installations)
• Stay current with emerging standards and regulatory requirements affecting LV panel design and manufacturing
• Prepare compliance documentation and specifications for customer review and approval
• Conduct internal audits to verify adherence to QMS procedures and customer contract requirements

Process Improvement & Continuous Enhancement

• Lead or participate in quality improvement initiatives using lean manufacturing and Six Sigma methodologies
• Implement process optimization techniques (5S, Value Stream Mapping, Just-in-Time) in manufacturing areas
• Identify opportunities to reduce scrap rates, rework, and inspection costs
• Train and mentor production staff on quality procedures and workmanship standards
• Drive a quality-first culture across manufacturing and assembly teams through awareness programs and feedback mechanisms