Role purpose:To design, operate, and optimize the organization’s multi-cloud infrastructure with AWS as the primary platform and Azure as secondary, ensuring secure, scalable, and cost-optimized services. The role drives Infrastructure as Code (IaC) adoption, cloud architecture, containerization, Dev Ops automation, Fin Ops practices, and disaster recovery, while maintaining limited on premises infrastructure. It also requires strong operational experience in Microsoft environments, infrastructure BAU, and Sec Ops disciplines to ensure system reliability, availability, and compliance.
Key responsibilities:Cloud Infrastructure Design & Management• Act as a multi-cloud architect with primary focus on AWS and secondary focus on Azure.• Design, implement, and optimize cloud infrastructure for resilience, security, and scalability.• Manage AWS services including EC2, S3, RDS, IAM, VPC, Cloud Formation, Route 53, and Cloud Watch.• Manage Azure services including VMs, Storage, Networking, Azure AD, and Synapse.• Implement and validate disaster recovery (DR) strategies in AWS and Azure.• Drive Fin Ops practices including cost governance, workload rightsizing, and resource optimization.
Microsoft & Enterprise Systems Administration• Administer and support Microsoft environments including Microsoft 365, Exchange, Active Directory, and Windows Server OS.• Manage domain services, identity synchronization, and group policies.• Ensure integration and secure identity management across hybrid environments.
Infrastructure Operations (BAU)• Oversee daily infrastructure BAU operations, ensuring backups, monitoring, patching, availability, and capacity management.• Lead 24/7 NOC operations for proactive monitoring, incident response, and root cause analysis.• Maintain and secure limited on-prem infrastructure including firewalls, switching, and IP telephony.• Monitor performance, availability, and reliability across all systems, ensuring SLA compliance.
Sec Ops & Security Management• Manage Sec Ops activities such as endpoint and server patching, vulnerability remediation, and system hardening.• Maintain compliance with ISO 27001, NIST, and SCA standards.• Collaborate with Security and Operations teams to ensure governance, visibility, and protection across the hybrid environment.
Automation, Dev Ops & Infrastructure as Code (IaC)• Design and implement CI/CD pipelines using Azure Dev Ops (preferred), AWS Code Pipeline, and Git Hub Actions.• Build and manage Infrastructure as Code (IaC) using Terraform, Cloud Formation, ARM, Bicep, and Ansible.• Automate provisioning, monitoring, and configuration for scalability and consistency.• Deploy and manage container platforms such as Amazon EKS and Azure AKS.• Promote automation-first culture to streamline deployments and reduce human error.
Systems & Platform Management• Maintain hands-on knowledge across both Windows and Linux operating systems.• Support system upgrades, configuration management, and patch deployment.• Integrate monitoring tools for performance visibility and proactive issue detection.
Required qualifications & experience:· Bachelor’s degree in computer science, Information Technology, or related field (Master’s preferred).· 10+ years in IT infrastructure, with at least 5 years in AWS cloud and 3+ years in Azure.· Proven expertise as Cloud Infrastructure Engineer / Architect in AWS-first, multi-cloud environments.· Strong operational experience with Microsoft infrastructure and productivity platforms, including M365, Exchange, Active Directory, Windows Server, and domain management. • Experience managing infra BAU operations (backups, monitoring, patching, capacity, and availability).· Certifications:AWS Solutions Architect Professional (required) AWS Sys Ops Administrator or Dev Ops Engineer certification (preferred) Azure Solutions Architect Expert (preferred) Microsoft Enterprise Administrator Expert ITIL Certification· Strong hands-on experience with:AWS services (EC2, S3, RDS, IAM, VPC, Route 53, Cloud Watch, Cloud Formation) Azure services (VMs, Azure AD, Synapse, Key Vault) Kubernetes orchestration (EKS primary, AKS secondary) Dev Ops toolchains & IaC (Terraform, Cloud Formation, ARM, Bicep, Ansible) Fin Ops frameworks & multi-cloud cost optimization· Familiarity with ITIL, ISO 27001, NIST, and SCA compliance requirements.
Skills & competencies:· Expertise in AWS & Azure cloud architecture.· Solid knowledge of Microsoft 365, Exchange, domain services, and Windows OS administration.· Solid knowledge of Infrastructure as Code (IaC) principles and toolsets (Terraform, Cloud Formation, ARM, Bicep, Ansible).· Strong understanding of infrastructure BAU (backups, monitoring, capacity planning, patching, and availability).· Experience in Sec Ops operations including vulnerability management, endpoint hardening, and patch management.· Good working knowledge of Linux and Windows operating systems.· Proficiency in Kubernetes (EKS, AKS) and Dev Ops automation pipelines.· Deep understanding of networking, firewalls, and hybrid cloud connectivity.· Strong problem-solving and analytical thinking.· Effective collaboration and stakeholder management across technical and business teams.