General Accountabilities:

• Develop, document, and maintain detailed test plans, test cases, test scripts, and test data for
  both new and existing functionality.
• Execute manual and/or automated test suites, analyze results, and report on testing status.
  progress, and defects.
• Collaborate closely with Business Analysts, Developers, and Product Owners to understand
  requirements, clarify acceptance criteria, and ensure test coverage aligns with business needs.
• Log, track, and manage defects using a dedicated tracking system, verifying fixes and conducting
  regression testing to ensure no new issues are introduced.
• Participate actively in all phases of the Agile/Scrum process, including planning, stand-ups, sprint
  reviews, and retrospectives.
• Contribute to the continuous improvement of QA processes, methodologies, and tools to increase
  efficiency and effectiveness.
• Create and maintain clear and concise documentation, including test summaries, release notes,
  and process guides.
• Validate software deployments in various environments (e.g., staging, UAT, production) to ensure
  successful release cycles.

Job Specific Accountabilities:

Test Design & Execution:

• Design test scenarios covering functional, regression, integration, smoke/sanity, and user
  acceptance testing (UAT) support.
• Perform manual testing of web, mobile, and/or desktop applications across multiple
  browsers and devices.
• Develop and maintain automated test scripts using tools such as Selenium, Cypress,
  Playwright, or Appium.
• Conduct API testing using tools like Postman, REST Assured, or SoapUI.

Defect Management:

• Identify, isolate, and document defects with clear steps to reproduce, expected vs. actual
  results, and supporting evidence (screenshots, logs).
• Prioritize defects based on severity and impact, and follow up with development teams for
  resolution.
• Perform root cause analysis on recurring defects to identify systemic issues.

Process & Collaboration:

• Participate in requirement and design review sessions to provide early QA feedback on
  testability, consistency, and completeness.
• Work with the DevOps team to integrate automated tests into CI/CD pipelines for continuous
  testing.
• Support business users during UAT, providing guidance and ensuring their feedback is
  captured.

Specialised Testing (as applicable):

• Develop and execute basic performance test scripts (e.g., using JMeter, LoadRunner).
• Conduct cross-browser and cross-platform compatibility testing.
• Assist with security testing by identifying and reporting basic vulnerabilities (e.g., OWASP
  Top 10).