Company Description

Ghezaa Food Service is a multinational leader in F&B distribution, operating across 14 countries to serve the hospitality and retail sectors. With a commitment to delivering quality, innovation, and convenience, Ghezaa partners with restaurants, cafes, hotels, food trucks, caterers, and retailers to meet their unique needs. The company provides a wide range of products, including fresh and frozen foods, beverages, pantry essentials, and non-food supplies, all designed to support seamless operations in the foodservice industry. Ghezaa is dedicated to being a trusted partner, empowering businesses across the Middle East to thrive.

Job Purpose

The Warehouse Team Leader oversees daily warehouse operations to ensure efficient, accurate, and compliant handling of food products. The role requires strong leadership skills and hands-on experience using Microsoft Dynamics 365 Business Central to manage inventory, transactions, and operational reporting.

Key Responsibilities:

Warehouse Operations

• Supervise daily warehouse activities including receiving, storage, picking, packing, and dispatch.
• Ensure timely order fulfillment in line with delivery schedules and customer service standards.
• Use Microsoft Dynamics 365 to manage inventory movements, batch tracking, and order processing.
• Ensure proper storage conditions for food items, applying FIFO (First In, First Out) / FEFO (First Expired, First Out) principles.

Team Leadership

• Lead, coach, and supervise warehouse staff to meet productivity and quality targets.
• Allocate tasks and shifts while monitoring attendance and performance.

Systems & Reporting (Microsoft Dynamics 365 Business Central)

• Execute and monitor all warehouse transactions on Microsoft Dynamics 365 Business Central (receiving, transfers, picking, dispatch, returns).
• Ensure system data accuracy between physical stock and Dynamics 365 records.
• Generate operational and inventory reports to support management decisions.
• Coordinate with Finance and Supply Chain teams to resolve system discrepancies.

Food Safety & Compliance

• Ensure compliance with food safety standards (HACCP, ISO, local regulations).
• Monitor hygiene, sanitation, and temperature control within warehouse areas.
• Report quality deviations, damages, and expiries promptly.

Inventory Control

• Conduct cycle counts and support periodic stock takes.
• Investigate and resolve inventory variances using Dynamics 365.
• Minimize waste, damage, and expiry losses.

Health & Safety

• Enforce health and safety rules and proper use of PPE.
• Maintain clean, organized, and safe warehouse operations.

Key Performance Indicators (KPIs)

• Inventory accuracy (physical vs Dynamics 365)
• Order accuracy and on-time dispatch
• Stock variance and waste reduction
• System transaction accuracy
• Team productivity and attendance