About the role:
We are seeking an experienced Ticketing Specialist to handle airline reservations, ticket issuance, reissues, refunds, and fare calculations. A minimum of 5 years’ hands-on experience in airline ticketing is required.
Key Responsibilities:
- Issue e-tickets, handle refunds, re-issues and fare calculations
- Manage reservations using GDS or airline portals
- Coordinate with airlines, process ticketing waivers and manage payment procedures
- Resolve ticketing issues and provide fast solutions for clients
- Keep accurate ticketing records and daily reconciliation