Jobs / IT Jobs / IT Help Desk

IT Help Desk

JAC - Egypt - Cairo
Experience: 3 to 5 years
Salary: Confidential
Employment: Full Time
Gender: Male
Education: Not Specified","translations":{"name":{"ar":"غير محدد","en":"Not Specified
  • Respond promptly to IT support requests (in-person & remote).
  • Diagnose, troubleshoot, and resolve hardware/software issues (Windows, Office, printers, etc.).
  • Assist in system configurations and account setups.
  • Handle user management in Active Directory and support domain-related tasks.
  • Collaborate with desktop and network support teams to ensure issue resolution.
  • Install, configure, and maintain operating systems, applications, and peripherals.
  • Escalate unresolved incidents to higher-level technical teams.
  • Maintain accurate documentation of issues, resolutions, and asset records.
  • Ensure consistent compliance with IT policies and security standards.
Apply on the Job Website
Post date: 15 December 2025
Publisher: Wuzzuf .com
Post date: 15 December 2025
Publisher: Wuzzuf .com