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Front Desk Officer

Shiny White Dental Center - Egypt - Cairo
Experience: 1 to 3 years
Salary: Confidential
Employment: Full Time
Education: Bachelor's Degree","translations":{"name":{"ar":"درجة البكالوريوس","en":"Bachelor's Degree
  • Welcomes patients and visitors by greeting patients and visitors, in person or; answering or referring inquiries
  • Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person 
  • Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
  • Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
  • Ensures availability of treatment information by filing and retrieving patient records
  • Maintains patient accounts by obtaining, recording, and updating personal and financial information
  • Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claim
  • Understanding the diagnosis of the case and the treatment plan from doctors 
  • Offering to patients the treatment plan and handling all objections or inquiries related to it
  • Helps patients in distress by responding to emergencies
  • Protects patients' rights by maintaining confidentiality of personal and financial information
  • Responsible for revising daily appointments with financial issues 
  • Responsible for patient satisfaction survey 
Apply on the Job Website
Post date: 24 November 2025
Publisher: Wuzzuf .com
Post date: 24 November 2025
Publisher: Wuzzuf .com