- Greet and engage customers in a friendly and professional manner to create a welcoming store atmosphere.
- Assess customer needs and provide knowledgeable recommendations on products and services.
- Achieve and exceed individual and store sales targets through effective upselling and cross-selling techniques.
- Maintain in-depth knowledge of current promotions, product features, and inventory levels.
- Process sales transactions accurately using the point-of-sale (POS) system and handle cash, credit, and returns efficiently.
- Ensure merchandise is well-stocked, organized, and visually appealing according to company standards.
- Resolve customer inquiries, complaints, and issues promptly to ensure complete satisfaction.
- Collaborate with team members to achieve store goals and support daily operations.
- Participate in inventory counts, stock replenishment, and loss prevention activities.
- Stay updated on industry trends and competitor offerings to provide informed customer guidance.
2-5 years of proven experience in retail sales or a related customer-facing role.Strong interpersonal and communication skills with a customer-centric approach.Demonstrated ability to meet or exceed sales targets in a fast-paced environment.Proficiency in operating POS systems and handling cash transactions.Excellent problem-solving skills and the ability to handle challenging situations with professionalism.Attention to detail in merchandising and maintaining store appearance.Ability to work flexible hours, including weekends and holidays, as required.Team-oriented mindset with a willingness to support colleagues and store objectives.Self-motivated and proactive in identifying sales opportunities.Strong organizational skills and the ability to multitask effectively.