Job Description:

·         Assist the sales team in improving productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support materials.

·         Handle urgent calls, emails, and messages when Sales Representatives are unavailable, answer customer queries, inform them of delays, arrange delivery dates, and schedule marketing events.

·         Manage orders via phone, email, or mail, verifying that orders have correct prices, discounts, and product numbers.

·         Input orders, ensure they are processed according to customer requirements, and guarantee accurate and timely delivery.

·         Collaborate with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.

·         Develop and maintain filing systems to maintain sales records, prepare reports, and provide financial information to the finance department.

Job Requirements:

·         Bachelor's degree.

·         Strong team development and leadership skills.

·         Proficient in computer applications (Word, Excel, etc.).

·         Excellent or very good English proficiency.

·         Strong administrative, organizational, and problem-solving skills.

·         Excellent communication, and customer service abilities.

·         Ability to multitask, work in a fast-paced environment, and meet deadlines.

·         Minimum 2 years of relevant experience.

·         Age: Not more than 30 years.

Must reside in Cairo.