Role Purpose

• Deliver a high-touch, consultative admissions experience for prospective families to convert qualified inquiries into school tour bookings, applications, and enrollments.

Key Responsibilities 

Lead Management and Conversion

• Respond to inquiries via phone, WhatsApp, email, and website forms within SLA.
• Qualify leads, understand family needs, and match them to school offerings and curricula.
• Book and conduct campus tours and virtual tours; deliver persuasive presentations.
• Guide families through applications, assessments, and document submission.
• Maintain timely follow-ups and nurture sequences until enrollment decision.

Proactive Follow-up and Closing

• Systematically follow up with prospects across channels (calls, WhatsApp, email) with a clear cadence.
• Address concerns, compare offerings, and articulate value to persuade hesitant families.
• Present tailored offers (e.g., scholarship windows, fee plans, assessment slots) within policy to accelerate decisions.
• Convert verbal intent to action: secure application submissions, schedule assessments, and obtain registration fees/contracts.
• Track and reduce drop-off between inquiry, tour, offer, and paid registration.

Pipeline and Reporting

• Manage opportunities in the CRM; keep accurate records of interactions, stage, and next steps.
• Track funnel metrics: inquiries, tours, applications, offers, acceptances, enrollments, yield.
• Prepare weekly reports and forecasts; flag risks and opportunities.

Collaboration and Events

• Coordinate with Marketing on campaign messaging and lead quality feedback.
• Support open days, school fairs, and community events; handle on-site registrations.
• Liaise with Academics and Operations to schedule assessments, trial days, and orientation.

Parent Experience and Compliance

• Provide clear information on curricula, fees, schedules, and policies.
• Handle objections professionally and resolve issues; escalate when needed.
• Ensure adherence to safeguarding protocols and data privacy/consent requirements.

Working Conditions

• Full-time on campus; some evenings/weekends for open days and events.
• Reports to the marketing manager and works closely with the academic and operations teams.

Salary Range 

• Base salary (gross): EGP 18,000–32,000 per month, depending on experience.
• Commission/Bonus: EGP 2,000–8,000+ per month based on enrollments and target attainment.

Benefits

• Health & Social Insurance
• Transportation
• Mobile/data allowance
• Professional development
• Tuition discount for dependents

How to Apply

• Submit CV and a short note highlighting your best enrollment/sales results (targets vs. actuals), plus two references. Include availability.