Job Purpose
Acquiring real SME accounts focusing on product mix, revenue & MNP
Report To Position Name
• Maintains excellent knowledge of Etisalat products and services in comparison to competition to satisfy corporate accounts’ needs.
• Achieving his monthly/quarterly and annual objectives in terms of GA’s, Net Adds, New accounts, revenue, product mix, solution, connectivity and according the segment KPIs.
• Maintain the required quality ratio 95% on a monthly basis with Zero fraud cases and complaints.
• Focusing on product mix, MNP, Revenue and high-end.
• Penetrating Solutions & connectivity in acquired accounts through solid/organized pipeline.
• Maintain an excellent relationship with the existing accounts portfolio to ensure the required customer experience including regular visits till being handed over.
• Conducting the needed/required number of visit and provide the relevant report to sales supervisor/direct manager.
• Interacts proactively with all concerned internal parties to ensure a smooth and efficient processing and delivery of customers’ requirements and keep proper feedback for Sales Supervisor/senior supervisor.
• Prepares necessary reports with key achievements and segment’s updates to highlight business opportunities.
• Develop Sales forecasts / pipelines, reviews and action plans based on analysis of actual results versus forecasts to highlight work progress.
• Increase SME customers’ base (market share) and explore potential business opportunities vertically & horizontally, to increase subs base & revenues.
• Closing profitable deals on a monthly basis.
Full adherence to the current/futuristic Process, Policies, Values, dress code, code of conduct, ..etc.