- Coordinate and manage all export operations, ensuring timely and accurate shipment of goods in compliance with international regulations.
- Liaise with shipping lines , clients, trucking , and custom clearance to arrange bookings, documentation, and cargo clearance.
- Prepare and verify export documentation, including bills of lading, commercial invoices, packing lists, certificates of origin , bookings , VGM, and finals .
- Monitor shipment status and proactively resolve any issues or delays to ensure customer satisfaction.
- Communicate with clients to provide updates, address inquiries, and deliver exceptional service throughout the export process.
- Ensure compliance with ISO standards and company policies related to export operations and logistics.
- Maintain accurate records of shipments, documentation, and correspondence for audit and reporting purposes.
- Collaborate with internal teams such as sales, trucking, custom clearance, and finance to optimize export workflows.
- Identify opportunities for process improvement and cost optimization within export operations.
- Stay updated on changes in international trade regulations, customs requirements, and shipping industry best practices.
Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field.2-5 years of proven experience in export operations, freight forwarding, or logistics.Strong knowledge of export documentation, customs regulations, and lines booking , pricing .Excellent organizational and time management skills with the ability to handle multiple shipments simultaneously.Proficiency in MS Office applications and logistics management software.Exceptional communication and interpersonal skills for effective coordination with clients and partners.Detail-oriented with a high level of accuracy in documentation and record-keeping.Ability to work independently and collaboratively within a fast-paced office environment.Problem-solving mindset with a proactive approach to resolving operational challenges.Fluency in English; additional language skills are an advantage.