Main Responsibilities and Tasks 

Product Strategy & Roadmap

• Develop and own the product roadmap.  ensuring alignment with the business model’s revenue streams, customer segments, and key activities.
• Identify new features, integrations, and partnerships to expand platform reach (e.g., APIs to job portals, CRM, and certification bodies).
• Align platform development with EU TVET and EQF Level 3–6 requirements, including micro-credential frameworks and SQMS standards.

Platform Development & Lifecycle Management

• Lead LMS development and customization (Workseed and other integrated tools), ensuring mobile usability, multilingual support, and offline access options.
• Manage backlog and feature releases in collaboration with IT, instructional designers, and external tech partners.
• Ensure seamless integration of learning content, certification systems, analytics dashboards, and labor mobility tools.

Market & User Insight

• Conduct regular labor market intelligence research to adapt content and features to demand-led skills.
• Map user journeys for learners, trainers, institutions, and employers; optimize UX for each segment.
• Oversee feedback loops, learner satisfaction monitoring, and platform performance metrics.

Partnership & Stakeholder Coordination

• Act as the product focal point for key partners. 
• Coordinate technical onboarding and training for partner institutions and government clients.
• Manage co-creation of sector-specific content with employers and industry federations.

Quality Assurance & Compliance

• Embed SQMS processes into platform workflows, including content validation, trainer quality checks, and certification compliance.
• Ensure data security, GDPR compliance, and adherence to EU-aligned accreditation standards.

Revenue Enablement

• Design product features that enable monetization streams: subscription tiers, licensing packages, certification fees, and premium add-ons.
• Support institutional sales and donor project bids with product specifications, demos, and costing models.