- Greet and welcome visitors, clients, and staff in a professional and courteous manner.
- Answer, screen, and direct incoming phone calls to the appropriate departments or personnel.
- Maintain the reception area, ensuring it is tidy, organized, and presentable at all times.
- Manage incoming and outgoing correspondence, including mail, packages, and deliveries.
- Schedule and coordinate appointments, meetings, and conference room bookings.
- Assist with administrative tasks such as data entry, filing, and document management.
- Provide accurate information regarding company services, projects, and directions to visitors.
- Support internal teams with various office management tasks as needed.
- Monitor visitor access and maintain security protocols for guests and staff.
- Handle inquiries and resolve issues promptly, escalating complex matters to relevant personnel.
Minimum of 2 years and up to 5 years of experience in a receptionist or front desk role.Excellent verbal and written communication skills in English and Arabic.Strong organizational and multitasking abilities.Professional appearance and demeanor.Proficiency in Microsoft Office Suite (Word, Excel, Outlook).Ability to handle confidential information with discretion.Strong interpersonal skills and a customer-oriented attitude.Attention to detail and accuracy in all tasks.Ability to work independently and as part of a team.Flexibility to adapt to changing priorities in a fast-paced office environment.