Responsibilities
• Conduct collection calls to clients regarding outstanding payments
• Support clients in finding suitable payment options.
• Keep records of payments and follow up regularly.
• Escalate cases and take legal steps if payments are not made.
• Handle client inquiries and resolve issues politely.
Requirements • Minimum 1 year of experience in collection or a similar role.• Good communication and negotiation skills.• Ability to solve problems and handle conflicts.• Basic knowledge of payment/collection processes.