- Contacting potential or existing customers to inform them about a product or service
- Answering questions about products or the company.
- Identifying customer requirements and close sales
- Entering and updating customer information in the database
- Taking and processing orders in an accurate manner
- Handling grievances to preserve the company’s reputation
- Keeping records of calls and sales and noting useful information
Bachelor's degreeProven experience as a telesales representative.Good command of EnglishNegotiation skillsProblem solvingExcellent communication and interpersonal skills