Requirements
:Education & Experience


Proven experience (minimum 2 years) in telesales or customer service roles, preferably in the water treatment or home appliances sector.
Previous experience handling Saudi clients or working with the Saudi market is highly preferred.
Background in B2C sales with a focus on after-sales service or maintenance contracts is a strong advantage.
:Technical & Sales Skills
Solid understanding of water filtration and desalination systems, including basic knowledge of how the systems work and common customer concerns.
Ability to explain technical products clearly to non-technical customers over the phone.
Skilled in identifying customer needs, upselling services (e.g., filter replacement, maintenance plans), and closing sales remotely.
:Communication & Soft Skills
Native or fluent Arabic speaker with the ability to communicate clearly and persuasively in the Saudi dialect.
Excellent phone etiquette and active listening skills.
Customer-focused mindset with a consultative selling approach.
Strong follow-up and objection-handling skills.
:Other Requirements
Familiarity with CRM tools or call center systems.
Ability to work under pressure and meet sales targets.
Flexibility to work according to Saudi business hours and weekends if required