- Manage a portfolio of accounts to achieve long-term success
- Develop positive relationships with clients
- Act as the point of contact and handle customers’ individual needs
- Generate new business using existing and potential customer networks
- Resolve conflicts and provide solutions to customers in a timely manner
Proven work experience as a Strategic account manager or Key account managerSolid sales experience in B2B environmentHands on experience with CRM software and Account management systemsUnderstanding of sales performance metricsAn ability to address customer requests in a timely mannerExcellent communication and interpersonal skills with an aptitude for building strong client relationshipsStrong negotiation skills with a problem-solving attitudeAvailability to travel as neededBSc degree in Sales, Business Administration or relevant field