- Work with Sales Regional managers and branch managers to establish and develop customer operations to align on equipment, service, quality and distribution standards. Expected Output:
- Develop assets deployment plan across all channels and regions.
- Develop customer segmentation criteria that will be used for selection.
- Ability to coach /train Market Equipment team and the broader sales team in all governorates on market equipment processes.
- Ability to deal effectively with marketing agencies to deliver on time, quality and budget outcomes.
- Accountable to establish 48 hours closure time on all maintenance tickets with optimum cost.
- Establish, align, collect and communicate market equipment productivity and in store execution measures to maximize the impact on core business metrics of volume, share and profit.
- Support sales decision making as needed, including customer business reviews, presentations, etc.
- Establish, monitor and report service performance and equipment quality tracking for market equipmentSupport the resolution of critical customer issues and provide high customer service at minimum cost.
- Work with Procurement on supplier selection, evaluation and on ground inspection.
Experience8-10 years of sales field experience in FMCG.Skills/QualificationsAction oriented.Drive for results.Influence others without authority.Learning agility.Rigor and Discipline.System Thinking and Reporting.